Guests need answers in the moment.
Not after someone is back at their desk.
Property knowledge, ready for guests
The details your guests need, before they ask
Turn scattered property information into one trusted place, so guests can find the details they need for the property they’re staying in.
Compasa is AI-powered guest support software for professional short-term rental operators.
The daily interruptions
Guest questions should not live in your team’s inbox.
Wi-Fi codes. Parking instructions. Appliance questions. Late-night check-in details. Your team has answered them before. And will answer them again tomorrow.
When property information is spread across PDFs, messages, and people’s heads, guests wait for help and your team repeats work that should not need repeating.
Every property has its own answer.
The right instructions depend on the exact place they are staying.
Unanswered questions reveal operational gaps.
If guests keep asking, the information is missing, hard to find, or out of date.
One reliable place
Turn what your team knows into help guests can use.
Add the manuals, notes, images, and instructions you already have. Compasa organizes them by property, ready for your team to review and your guests to use.
Give the answer for this property
Guests get clear stay information based on the details your team has approved—not generic travel advice.
Make arrival easier
Put check-in, Wi-Fi, house rules, and essential property instructions in one simple, mobile-friendly place.
Spot the next question before it repeats
See which questions went unanswered, then fix missing or outdated instructions for the next guest.
How it works
Bring the details. Keep the final say.
- 01
Add your property information
Upload manuals and documents, add notes, or enter key details directly.
- 02
Check what guests will see
OptionalReview and edit the property details Compasa prepares before you make them available.
- 03
Share one guest link
Give each guest a time-limited portal for essential information and questions about their stay.
- 04
Learn from every question
Review conversations and unanswered questions, then improve the property information once for everyone.
The guest experience
Useful for guests. Controlled by operators.
Guests open a link—no account, app download, or digging through old messages. They can find essential stay information or ask a question in plain language.
- Check-in and check-out details
- Wi-Fi information
- House rules
- Property instructions
- Answers to common stay questions
When Compasa does not know the answer, it says so clearly instead of guessing.
The operator view
Every unanswered question becomes a useful next step.
Compasa gathers the questions guests could not resolve. Your team sees exactly what needs a clearer instruction, an update, or a human reply.
Fix the information once. Give every future guest a better answer.
Fits the way you work
A calmer layer beside the tools you already use.
Compasa starts with the property details your team already maintains and makes them easier to use, review, and improve.
It complements your property-management system. You do not need to replace the tools that already run your operation.
Early access
Fewer repeated answers. Better-informed guests.
Join the waitlist for a chance to pilot Compasa with your properties and help shape a calmer way to support guests.
Thank you — we received your waitlist registration. We will be in touch if your operation is a good fit for the pilot.
Good to know
Frequently asked questions
Is Compasa a PMS?
No. Compasa is a property knowledge and guest-support layer designed to work alongside the tools you already use.
Do guests need to create an account?
No. Guests use a simple, time-limited link.
What can I add to Compasa?
Add the materials your team already uses: property details, notes, manuals, documents, and images.
Will Compasa make up answers?
Compasa is designed to answer from your property’s information and to clearly indicate when it does not know the answer.
Can I control guest access?
Yes. You can generate guest links and revoke or expire them when needed.